According to a RingCentral research, workers are thrilled about AI rather than worried it would take their employment. 26% of workers say AI will make their jobs simpler, while 28% think it will help them focus on more essential tasks or improve work-life balance.
35% of research participants said AI and other technical advances will benefit the workforce. 49% of 21-34-year-olds agreed.
RingCentral found that Generation Z and Millennials “will come to expect [AI technologies] as standard in the future,” suggesting that companies who don’t adapt or invest may struggle to hire and retain younger workers.
Virtual help, note-taking and transcribing, and knowledge management are three areas that may benefit from AI, according to employees.
Job Satisfaction and Confidence Despite the Developments in AI
“There is so much that AI can support when it comes to productivity, and business leaders are being given the green light from employees to implement the technology and tools that will maximize output and retain a competitive advantage against a gloomy economic forecast,” said RingCentral VP International Steve Rafferty.
Rafferty urges corporate executives to “seize the opportunity to invest in cutting-edge technology” to boost productivity and employee satisfaction.
Other data reveals workers are less worried about AI stealing their jobs than previously imagined. Many people perceive AI as a tool to improve their work. Automating tedious chores allows professionals to focus on more creative and strategic work.
AI’s influence on the workforce remains a concern. AI may eliminate jobs, especially in manual labor and regular activities industries. Others worry that AI may worsen labor inequality by giving those with AI skills and resources an advantage over those without.
Businesses must invest in training and reskilling to help workers adapt to new technology to overcome these issues. This will help individuals stay relevant in a fast-changing job market and provide businesses the qualified personnel they need to flourish.
The RingCentral survey reveals that workers are more receptive to AI than previously anticipated, and that firms should take advantage of this chance to invest in cutting-edge technology to stay competitive and productive. Doing so boosts profits and employee satisfaction.